Chapter 2: Broadening Palettes
I left Edge Media with the intent to expand my portfolio into social media copywriting, figuring it was appropriate to spend the next year or two doing so as I begin pursuing a part-time degree in English Language and Literature concurrently.
Although Edge Media offered opportunities to write video captions, it was not enough for me, and the focus was stronger on visual design.
Safe to say, I became fat (figur[e])-atively, in every sense of the word, broadening my palette not just in copywriting, but also in video production, and in understanding food and F&B culture in Singapore.
Maxima Creatives was a small team comprising one Founder, a Graphic Designer, a Chief Marketing Officer, and an occasional Sales Executive. I was everything they depended on for editing, be it writing EDMs, Social Media posts, video captions, and content calendars.
The brainchild of Maxima Creatives was Deliver.SG, which was born from the vision of bringing food from restaurants people love to their doorstep without the 5km radius imposed by food delivery companies like GrabFood, Foodpanda, and Deliveroo at the time.
This idea was conceived pre-pandemic with the intent to disrupt the industry's current rules. The COVID-19 pandemic was not even at the forefront of the media at the time.
I attribute the success of Deliver.SG to the magical wisdom of the team at Maxima Creatives.
Fortunately, as Deliver.SG and the nature of Maxima Creatives' Marketing services to food businesses grew, we were considered an 'essential service' during the pandemic. This means growing while riding the waves of downturn for other 'non-essential' services.
Aside from being able to edit full videos, including coming up with captions and determining how the logos appear in the ending stinger for each brand, I was exposed to using the camera almost daily.
Holding a Canon EOS 60D in front of an oven grilling steak at 200 degrees Celsius is quite an experience. Here, I learnt the basics of aperture, shutter speed, and ISO through the heat of the kitchen - though 'best practices' for the trade have not been made known to me, I still shoot the videos that look and feel right.
I also learnt what it takes for a restaurant to thrive and succeed, - location, food quality, pricing, marketing, etc.- and that it's extremely hard for food businesses to thrive in a post-pandemic economy.
What is Deliver.SG?
Deliver.SG was an islandwide food-delivery service owned by Maxima Creatives/Maxima Logistics. The brand was established to empower food businesses to reach their customers beyond their restaurant walls islandwide. Primarily focusing on benefiting restaurants (And its vision was born before COVID), Deliver.SG also offers marketing packages for F&B businesses, such as lower delivery commission rates and sales through provided marketing strategies.
During its operations, Deliver.SG has served over 12,000 unique users, with over 200 restaurants on board the platform.
How was I Involved?
Editor and Creative Lead
2019 - 2021
I led end-to-end digital marketing initiatives for F&B businesses and for Singapore’s first islandwide food-delivery mobile application, producing copy, scripts, and videos to create social media assets, EDMs, and press-related collateral.
Working closely with the Chief Marketing Manager, we have grown the user base of Deliver.SG's mobile application and web platform from zero to over 12,000 organic users within a year.
More About Maxima Creatives
Maxima Creatives Consultancy Pte. Ltd. is a Food and Beverages (F&B) marketing and branding consultancy with the mission to bring budding and familiar F&B businesses to greater heights.
Deliver.SG Video Trailer
© Maxima Creatives. Deliver.SG. 2020.
All videos produced for Deliver.SG were shot by the Chief Marketing Officer and me. Alongside the social media posts, I conceptualised every video caption.
You would notice how the words in Deliver.SG videos were presented and animated too - emphasis in red and animated in and out with an overshoot.
Conceptualising how the videos look through animation and font, and also how the ending stinger is animated, was an exercise that enhanced the notion that even video is capable of conveying a brand.
More Deliver.SG Videos
© Maxima Creatives. Deliver.SG. 2020. 4 Days 4 Deals.
© Maxima Creatives. Deliver.SG. Yaowarat Thai Kway Chap Pte. Ltd. 2020.
© Maxima Creatives. Deliver.SG. House of Seafood. 2021.
Deliver.SG Copywriting Samples
Deliver.SG Press Kit
Maxima Creatives had given me the privilege of drafting their press kit.
As part of the branding, I wanted the brand's voice to be friendly and candid, which is reflected in the final draft at the link above.
I was also able to write press releases for them, which was my first foray into how press releases should be written.
A little bonus for you...
In the same vein as Deliver.SG, Maxima Creatives also owns a (Currently inactive) food blog brand called Our Food Channel.
My contributions to the brand stays the same.
What is Our Food Channel?
Our Food Channel is a food blog focused on finding good food in Singapore. With its videos showcased mainly on YouTube, the channel had/has an online audience of over 3000 users.
Our Food Channel Videos
© Maxima Creatives. Our Food Channel. Chef's Table. 2019.
Notice the choice to use a translucent container for the words here, as part of the distinction between the brands for Our Food Channel and Deliver.SG.
© Maxima Creatives. Our Food Channel. Hard Rock Cafe. 2019.
© Maxima Creatives. Our Food Channel. Chef's Table. 2020.
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Reflection
Working at Maxima Creatives was the natural next step in my journey of video editing, video production, writing, and, eventually, branding, communications, and public relations.
With two years holding a camera and featuring many different food businesses and dishes, from gracing spacious tze char kitchens to squeezing into cosy Michelin-starred counters, I have not only gained a deep appreciation for food but also gained exposure to the realities of setting up businesses.
Granted, the features I have experienced and covered may not be around today, with new flavours taking their place, but that's the reality of the industry, and if they are still around today, kudos to them for standing the test of time.
Still, I am thankful for two years of dining, writing, and holding a camera almost daily.
Broaden the Reach of Your Business